Clarity & Connection Within Privacy Policy
Clarity and Connection Within is committed to protecting the privacy and confidentiality of all clients. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information necessary to provide holistic services, including but not limited to:
Full name, contact details, and date of birth
Relevant medical history (as voluntarily disclosed)
Information shared during consultations or sessions
Payment details for processing transactions
Personal information is collected directly from the client through consultations, booking forms, emails, or our website.
2. Use of Personal Information
We use personal information to:
Provide holistic and wellness services
Manage bookings and client communication
Maintain accurate records for internal purposes
Ensure compliance with Australian laws and ethical obligations
We will not use personal information for any purpose other than those stated unless required by law or with the client's consent.
3. Confidentiality and Disclosure
Confidentiality is at the core of our services. All client information is kept strictly confidential, except when:
The client provides written consent for disclosure
Required by law, such as in cases of legal investigations
There is an immediate risk of harm to the client or others
We do not share personal information with third parties for marketing or external purposes.
4. Storage and Security of Information
We take reasonable steps to protect personal information from unauthorised access, loss, or misuse. Measures include:
Secure digital storage with password protection
Limited access to client files only by authorised personnel
Confidential disposal of physical records when no longer required
If a data breach occurs, we will follow the Notifiable Data Breaches (NDB) scheme under the Privacy Act.
5. Client Rights and Access to Information
Clients have the right to:
Access personal information held about them
Request corrections to inaccurate or outdated information
Withdraw consent for data collection (where applicable)
Requests for access or amendments must be made in writing and will be processed within a reasonable timeframe.
6. Online Privacy and Website Use
When using our website, we may collect:
Cookies and analytics data to improve user experience
Voluntarily provided contact details for inquiries
We do not store sensitive information through website interactions. External links on our website are not covered by this policy.
7. Contact Information
For questions regarding privacy, data security, or to make a request regarding personal information, please contact us at:
Clarity and Connection Within
clarityconnectionwithin@outlook.com
0432 418 573
www.clarityandconnectionwithin.com.au
We are committed to upholding client confidentiality and privacy in alignment with Australian legal standards.
Connect
info@clarityandconnectionwithin.com.au
0432 418 573
© 2024. Clarity and Connection Within has All rights reserved.
Clarity & Connection Within acknowledges the Traditional Custodians, the Jagera People of the West Region land, on which we work and live, and recognise their continuing sacred connection to Brown Snake, water, and the Great Spirit and our beloved Unity of Source and Community. Clarity & Connection within shows deep love & respect to Elders past, present and emerging for they hold the sacred knowledge, wisdom and memories of this land.
Redbank Plains QLD 4301